Problem Note 65222: SAS® Enterprise Guide® displays "Unable to load the children for the item named xxx" when expanding Libraries or Files
SAS Enterprise Guide might display the following error when you try to expand either Server ► Libraries or Server ► Files in the Servers list:
Unable to load the children for the item named "Libraries" (or "Files")
This problem can occur if the My Documents folder or the Desktop folder is not accessible to you. For example, this problem might occur if you are using SAS Enterprise Guide installed on Citrix or similar applications.
Operating System and Release Information
| SAS System | SAS Enterprise Guide | Windows 7 Ultimate x64 | 8.1 | 8.2 | | 9.4 TS1M5 |
| Windows 7 Home Premium 32 bit | 8.1 | 8.2 | | 9.4 TS1M5 |
| Windows 7 Home Premium x64 | 8.1 | 8.2 | | 9.4 TS1M5 |
| Windows 7 Professional 32 bit | 8.1 | 8.2 | | 9.4 TS1M5 |
| Windows 7 Professional x64 | 8.1 | 8.2 | | 9.4 TS1M5 |
| Windows 7 Ultimate 32 bit | 8.1 | 8.2 | | 9.4 TS1M5 |
| Windows 7 Enterprise 32 bit | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft Windows Server 2019 | 8.1 | | | |
| Microsoft Windows Server 2016 | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft Windows Server 2012 Std | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft Windows Server 2012 R2 Std | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft Windows Server 2012 R2 Datacenter | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft Windows Server 2012 Datacenter | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft Windows Server 2008 R2 | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft Windows Server 2008 for x64 | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft Windows 8 Enterprise 32-bit | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft Windows 8 Enterprise x64 | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft Windows 8 Pro 32-bit | 8.1 | 8.2 | | 9.4 TS1M5 |
| Windows 7 Enterprise x64 | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft Windows Server 2008 | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft Windows 10 | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft Windows 8.1 Pro x64 | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft Windows 8.1 Pro 32-bit | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft Windows 8.1 Enterprise x64 | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft Windows 8.1 Enterprise 32-bit | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft Windows 8 Pro x64 | 8.1 | 8.2 | | 9.4 TS1M5 |
| Microsoft® Windows® for x64 | 8.1 | 8.2 | | 9.4 TS1M5 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2019-12-10 11:50:15 |
| Date Created: | 2019-12-09 13:14:09 |
